FAQs

See below for the answer to our frequently asked questions

Delivery charges vary depending upon whether the package is being sent within the UK, within Europe or to the rest of the world.  If you'd like more information on your destination, go to our Delivery information page.

We accept payments via PayPal which is simple and easy to use.  You can choose to pay via your account or with a debit or credit card.

Deliveries within the UK generally take 2-3 working days, within Europe 2-5 working days and to the rest of the world 5-10 working days from dispatch.  Please take a look at our Delivery page for further information.

We use SSL to protect your payments so you can always be sure your card details are safe with us.

Once you have placed an order on the website, you will receive an email advising you of your order details and will be kept advised via email of progress.

Yes, you will receive an invoice for your order.

Heidi saw a quote one day by Doug Firebaugh, speaker and consultant to Small Businesses, that read "Every day do something that will inch you closer to a better tomorrow". For us, a better tomorrow consists of gorgeous, lovingly crafted handmade goods.  We hope to inspire others to tap into their creativity and start making too, to inch just that little bit closer to their better tomorrow.